Booking conditions
Means of payment
Payment by bank transfer to our account.
Debit or credit card payment is not possible.
You will receive our bank details with your booking.
Deposit
30% of the total arrangement price.
Best price guarantee
We promise you that you will not find a cheaper price for the vacation apartment – the white wall – anywhere online than on our homepage.
We recommend you to purchase a travel insurance
Sometimes life has planned something else and the booked vacation cannot be taken or has to be cancelled prematurely. To save you unnecessary costs in the event of cancellation, we recommend that you take out hotel cancellation insurance.
Cancellation conditions
In case of cancellation this means for you:
Up to 90 days before your arrival date: 40 % of the total arrangement price
Up to 30 days before your arrival date: 70 % of the total arrangement price
Up to 7 days before your arrival date: 90 % of the total arrangement price
In case of early departure or no-arrival: 100 % of the total arrangement price
In general, the Austrian Hotel Contract Conditions apply.
Book your travel insurance here
Check-In & Check-Out
Our guests can move into the apartment from 14:00 on the day of arrival. Check-in is possible until 18:00. On the day of departure we ask you to vacate the apartment by 09:30 at the latest. These arrival and departure times can also vary if we agree in advance.
Pets
We love animals, but we kindly ask for your understanding that pets are not allowed in the apartment.
Short stay surcharge
For a short stay we charge a surcharge.
